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FAQs

Introduction

On July 1, 2015, the School Board of Broward County approved Fieldprint as the designated vendor for fingerprinting and badging services. We are excited about this new partnership. Fieldprint currently offers a large statewide network of convenient, state-of-the-art Livescan fingerprint collection sites throughout the United States to service a variety needs, including 18 Florida County School Districts.

General Information

Below you will find some important information:

On-line Registration

All employees, vendors, preservice educators, health science students, volunteers, mentors, outside researchers, etc…must utilize the on-line registration process to begin the background screening and badging services.

The applicant will set an appointment date/time during their enrollment. All applicants should come to the appointment on time and bring the acceptable identification. If the applicant does not bring two valid, unexpired, acceptable forms of ID, their appointment cannot be completed. The name provided for the appointment must match both forms of identification and the date of birth must be on the primary form of ID, and must match exactly.

Fieldprint Codes

Fieldprint uses a unique code (known as a Fieldprint code) to properly guide the applicant through the fingerprinting and badging registration process. Some important facts you need to know about Broward County Public School’s Fieldprint codes:

  • Fieldprint codes are issued for specific purposes and should not be shared
  • If someone uses an incorrect Fieldprint code, the fingerprinting and/or badging transaction will not be properly routed for Broward County School’s staff to take action.
  • Fieldprint codes are provided to new Broward County Public School employee’s during the onboarding process by Talent Acquisitions and Operations

Additional information related to Fieldprint codes can be found at: http://www.broward.k12.fl.us/police/secclear.html

Customer Service

Fieldprint customer service staff is available to assist regarding issues concerning the website and badge delivery. They can be reached at (877) 614-4364 or via email at CustomerService@fieldprint.com

Broward County Public Schools’ Security Clearance Office can be reached at 754-321-2374 regarding issues directly related to the clearance and/or clearance process.


  1. I need to have a photo collected and submitted with my fingerprints. Are Fieldprint sites able to collect my photo?

    Yes; all Fieldprint sites in FL are fully equipped and trained to collect a digital photo with the fingerprint collection.

  2. What is the difference between Livescan fingerprints and print cards?

    Livescan fingerprints are printed captured electronically, via a digital image that can be transmitted electronically; this provides for a faster and more accurate fingerprint collection process. Fieldprint Inc. has the largest network of Livescan collection sites in the country.

  3. How do I schedule an appointment to have my fingerprints collected?

    Click “Schedule an Appointment” and you will be prompted to create a secure user account. You will be prompted to enter all demographic information required by the State of Florida. Once this step is complete, you will be able to search for a fingerprinting location and schedule an appointment at a date and time most convenient for you!

  4. Do I need to schedule an appointment?

    Yes, an appointment is required to be fingerprinted. Walk-ins are not accepted.

  5. Can an individual applicant sign up for this program?

    No. This program is currently available only to Broward County Public Schools Employees, Charter Schools, Vendors and Students attending a College in Broward County

  6. I do not know the reason I need to be fingerprinted. What should I do?

    Please contact your employer for the Fieldprint Code. This is required to schedule an appointment. It will ensure your fingerprints are being processed for the appropriate reason and results are being sent to the correct agency.

  7. What forms of payment are accepted?

    Mastercard, American Express, Discover and Visa accepted.

  8. I am not currently in the state of Florida. Am I able to be fingerprinted in another state?

    Yes, applicants may be printed in another state for a Florida license or program. Simply click “Schedule an Appointment“ to find the most convenient collection site.

  9. What personal information do I need to complete to register?

    FDLE and FBI require the following demographic information to conduct a fingerprint-based background check:

    1. Name
    2. Alias (if any)
    3. Country of Citizenship
    4. Social Security Number
    5. Date of Birth
    6. City & State of Birth
    7. Sex/Gender
    8. Race
    9. Height
    10. Weight
    11. Eye Color
    12. Hair Color
    13. Home Address
    14. Work/Office Address
    15. Phone Number
    16. Email Address
  10. How can I be sure that my personal information is protected during the fingerprinting process?

    Fieldprint, Inc. is committed to safeguarding the privacy of the data we receive and process. For more in depth information regarding our privacy practices, please view our Privacy Policy, which is published on our website.

  11. What do I need to bring to my fingerprinting appointment?
    1. Two (2) forms of identification, at least one (1) of which must be a valid government-issued photo ID. The name and date of birth on both forms of identification must match exactly as provided for the appointment.
    2. Your appointment number
  12. What types of ID are accepted?

    Acceptable primary IDs include:

    • State-issued Driver’s License
    • State-issued Non- Driver’s License ID Card
    • U.S. Passport
    • Military Identification Card
    • Work Visa w/ Photo
    • DOD Common Access Card
    • Foreign Driver’s License

    Acceptable secondary IDs include:

    • Bank Statement/Paycheck Stub
    • Utility Bill
    • Credit Card/Debit Card
    • Birth Certificate
    • Marriage Certificate
    • School ID with Photograph
    • Vehicle Registration/Title
    • Voter Registration Card
    • Draft Record
    • Social Security Card
    • Transportation Worker Identification Credential (TWIC Card)
    • Certificate of Citizenship
    • Certificate of Naturalization
    • Native American tribal document
    • Resident Alien Card (I-551)
    • Temporary Resident Identification Card (I-668)
  13. How do I cancel an appointment?

    To cancel your appointment, please contact our call center by calling 877-614-4364 or email a request to our customer service email address, customerservice@fieldprint.com. Our office hours are between 8am and 10pm EST, Monday through Friday.

  14. What if I fail to show up for my appointment, or cancel in less than 24 hours?

    If you do not show up for your appointment, or cancel your appointment within less than 24 hours of your scheduled date and time, you will be charged a rescheduling fee.

  15. What happens if my fingerprints are rejected?

    If your fingerprints are rejected, you must call Fieldprint Inc. to be rescheduled for an additional fingerprint appointment. You or your employer will need to provide your FBI TCN as provided to you by your respective agency.

  16. How long does it take to receive results?

    Results of fingerprint-based checks submitted for AHCA screening purposes are typically received within 3-5 business days. Note: Results are dependent upon processing times of FDLE, FBI and AHCA, which are subject to change.

  17. How do I obtain the results of my fingerprint-based background check?

    For fingerprints submitted through AHCA, results are returned directly to AHCA for review and employment determination. Results are then posted on the AHCA website for review by agencies only. Please contact your employer for more information.

  18. Is an applicant permitted to work prior to completion of the fingerprint-based background check?

    For fingerprints submitted through AHCA: No. An agency or employer is not permitted to hire a new employee until a final screening determination of “Eligible” or “Not Eligible” is made and posted on the AHCA website.

  19. Who determines if I am granted access to school campus?

    The Florida Department of Law Enforcement sends all results to Broward County Public Schools for evaluation. Broward County Public School’s Security Clearance Office reviews all documentation and is responsible for a final determination.

  20. I have been fingerprinted several times in the past. Are you able to use those prints?

    No. Any fingerprints that you had collected in the past are not retrievable or transferable from other state or federal agencies.

  21. How do I obtain my badge?

    Identification will be issued once the Security Clearance Office makes a decision regarding clearance. Individuals requiring a badge, as determined by the District, will be notified by email of how to pick-up their identification.

    • BCPS employee – badges sent to hiring location
    • Part time/temporary BCPS employee (substitute teachers, custodians and food services) – badges picked up by applicant
    • Charter School Personnel – badges sent to hiring location
    • Preservice Educator – badges picked up by applicant
    • Contest Official – Broward Schools will continue to distribute badges through Commissioners
      **Important** - please see Uniform Statewide Identification
    • Committee member – badges picked up by applicant
    • Social worker intern – badges picked up by applicant
    • Vendor (yellow vendor badge or sometimes referred to as local vendor badge) - badges will be picked up by the company’s Point of Contact
    • Vendor (blue uniform statewide identification badge) – badges will be picked up by the company’s Point of Contact
      **Important** - please see Uniform Statewide Identification

    Location: Rock Island Professional Development Center - Building 1
    2301 NW 26th Street, Fort Lauderdale, FL. 33311

    Hours: Monday & Thursday 1:30-4:30pm

    Uniform Statewide Identification

    This identification is issued to a non-instructional contractor who is permitted access to school grounds when students are present, whose performance of the contract with the school or school board is not anticipated to result in direct contact with students, and for whom any unanticipated contact would be infrequent and incidental. Persons eligible to receive the uniform statewide identification badge are identified in Section 1012.467, Florida Statutes. The uniform statewide identification badge is valid for 5 years. However, upon initial issuance, the expiration will reflect the 5th anniversary of the date your fingerprint was retained in the Florida Shared School Results (FSSR) system.

    The identification can only be issued if the individual:

    1. Is a resident and citizen of the United States or a permanent resident alien of the United States as determined by the United States Citizenship and Immigration Services.

    In order for BCPS to determine if this requirement has been satisfied, the following process has been established:

    • A representative from the non-instructional contractor’s company will complete an affidavit that attests the non-instructional contractor meets the requirements. The affidavit will be kept on file.
    • The contractor’s representative will provide a physical copy of a completed I-9 for each of their employees. The completed I-9(s) will be kept on file.
    • If an individual is not able to provide a copy of the I-9, for any reason, specific identification will be required. The required documents are listed on the last page of the document located at: http://www.uscis.gov/sites/default/files/files/form/i-9.pdf. All documents will be kept on file.

    2. Is 18 years of age or older

    3. Meets the background screening requirements as described in Section 1012.467, Florida Statutes

    JLA vendors are required to complete and notarize this Affidavit in order to release badges to the vendor point of contact. Please bring this form when you go to pick up the badge(s).

  22. What do I do if my badge is lost or damaged?

    If your badge is lost or stolen you will need to register again to obtain a new badge. You will need to check with your employer or Broward County for the appropriate Fieldprint code to register with.

  23. I answered “Yes” to a question on the Broward County Disclosure Document when I registered, how can I provide the police report/incident report and the court’s final disposition?

    Please fax all documentation to Fieldprint Inc (fax # 888-495-8470) for each incident by using this Fieldprint Cover Sheet. Documents must include incident/charge, final disposition, and sentencing.

  24. What program do I need to open the Fieldprint Cover Sheet?

    The Fieldprint Cover Sheet will be displayed to you in PDF format (download free Adobe® Reader®).

  25. How does a vendor set up an account with Fieldprint?

    A PIN is required to set up the account. To obtain a PIN an email needs to be sent to fieldprint@browardschools.com. "PIN REQUEST" needs to appear in the subject line. The email must include:

    • Company name
    • Address
    • Phone number
    • Point of contact
    • Point of contact email

    Once you have the PIN, complete the online Setup An Account at fieldprint@browardschools.com. If you are a Vendor with multiple Vendor types, select one of the types, complete the online process and then contact Fieldprint to add the additional Vendor types.